*Please note, any dates provided on-site and in other marketing communications from hellorootly.com are to be used as guidance only. hellorootly.com does not guarantee order delivery dates and is not responsible for carrier processing delays. All hellorootly.com orders are subject to processing and handling times; we will do our best to get your order processed as fast as possible and handed off to the carrier.
IMPORTANT INFORMATION REGARDING ORDERS
Please know the health and safety of our customers and employees is so important to us. We are following state and local guidance and taking enhanced precautions in preparing your order for shipment. As a result, your order may experience processing delays coupled with universal shipping delays with carriers.
That being said, you should still expect your orders within 1-10 business days from the day you placed it! As soon as your order ships you should receive a shipping confirmation email with tracking.
If your order does not arrive within 2-3 days of the estimated delivery. Please feel free to contact us with your order number and we would be happy to look into this for you.
SHIPPING METHODS AND RATES
Ground and Expedited Methods does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes. Orders are also subject to delays in line with UPS restrictions, please find more information here.
We don't ship to APO/FPO and PO Box.
hellorootly.com is pleased to offer free standard shipping on any order over $25.99. Free shipping is only available in the US.
Shipping to other countries will be charged standard shipping rates.